Privacy Policy
Last updated: June 06, 2025
1. Introduction
FinancialTrust ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
We may collect information about you in various ways, including:
2.1 Personal Information
When you submit a consultation request or contact us, we may collect personal information such as:
- Name
- Phone number
- Email address
- Information about your business or organization
- Other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Pages you visit
- Time and date of your visit
- Time spent on those pages
- Other statistics
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. For more information about cookies, please see our Cookie Policy.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, including for customer service, updates, and other information relating to our services
- Process transactions
- Send you marketing and promotional communications (with your consent)
- Find and prevent fraud
- For other purposes with your consent
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
4.1 By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
4.2 Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4.3 Marketing Communications
With your consent, we may share your information with third parties for marketing purposes.
4.4 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to withdraw consent
- The right to object to processing of your personal information
- The right to data portability
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside South Africa and choose to provide information to us, please note that we transfer the information to South Africa and process it there.
8. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If you are under 18, please do not provide any personal information on our website. If we learn we have collected personal information from a child under 18, we will delete that information as quickly as possible.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: +27 21 906 2170
- Address: 89 Loop Street, Cape Town, Western Cape, 8001, South Africa